What platforms can I source from?

We support 1688, Taobao, Tmall, Xianyu (secondhand), and Pinduoduo. Just paste the product link and we handle everything — translation, supplier negotiation, and ordering.

How does Inspection PLUS work?

Once your order arrives at our Guangzhou warehouse, we photograph every item using iPhone 13 Pro macro mode under calibrated lighting. You receive HD photos and 360° video. You approve before we ship — nothing leaves without your green light.

What if I find defects during inspection?

You have three options: approve as-is if the issue is minor, request a replacement from the supplier (we handle the return), or get a full refund on that item. Most suppliers replace within 3-5 days.

How much do I save on shipping?

Typically 30-40% compared to direct supplier shipping. We consolidate shipments across clients, use volume-discounted rates with our logistics partners, and optimize package splitting for customs efficiency.

What about customs and taxes?

We use smart package splitting to keep each parcel under de minimis thresholds where possible, and for larger orders we provide all documentation for smooth clearance. For economy and sea freight we also offer DDP (Delivered Duty Paid) — we handle duties, taxes, and customs clearance and deliver door-to-door, so there are no surprise fees or customs delays on your end. DHL express is billed separately. 10+ years of US import experience.

How long does the whole process take?

Quote: 24h. Domestic shipping: 2-5 days. Inspection: 24-48h after arrival. International shipping: 7-15 days (standard) or 3-5 days (express). Total typical timeline: 2-3 weeks.

Is there a minimum order?

No minimum order value or quantity. Whether you are ordering 10 pairs of lashes or 10,000, the 5% service fee stays the same.

We accept PayPal and direct bank transfer (T/T) in USD. You pay the product cost + 5% service fee upfront, and shipping is billed separately once we have the actual weight after inspection.

Can you help me assemble a custom-branded salon kit from different 1688 suppliers?

Absolutely. This is our specialty. We source from multiple vendors, inspect each component via Inspection PLUS, assemble into branded boxes with high-precision fulfillment, and ship as a single unit. One invoice, one shipment, one brand.

Can you help with Logo or Packaging Design?

Yes. We offer logo refinement, custom packaging (minimalist boxes, stickers, insert cards), and material sourcing (matte finishes, gold foils, eco-friendly papers). Available for our sourcing partners — ask for a portfolio via WhatsApp.

Shipping a UV Printer from China by Sea — ~70% Saved | LashPlus Sourcing Case Study

A Honolulu-based client, referred by one of our salon partners, needed a single-pass industrial UV printer from China. Every quote they had seen said the same thing: air freight, around US$10,000. Heavy machine — ship it fast, pay the premium.

We routed it differently. Sea LCL (less-than-container-load) consolidation from Qingdao to Honolulu: 5.6 CBM, 800 kg, US$3,000 all in — roughly 70% less than air. Transit 25 days, tracked the whole way.

Before it left China we ran our standard Inspection PLUS: powered the unit, ran sample prints, and verified the crating and packaging for an ocean journey. Everything passed; the machine was packed to survive the container.

Result: a shipment quoted at US$10,000 booked for US$3,000 — and the client saw the machine, powered and test-printed, before it ever left China.

The takeaway: not everything heavy needs air freight, and not every order needs DHL rates. Routing each shipment through the right channel is how we cut client logistics costs by 30–70%.

How We Saved a US Client ~$7,000 Shipping a UV Printer from China by Sea